Notes from the people building better mental health care.
Company milestones, engineering deep dives, and clinical research — straight from the team making it easier to find care and use insurance to pay for it.
Topic
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Showing 6 stories
Clinical
What the latest PHQ-9 data tells us about measurement-based care
Across two million sessions, structured check-ins correlate with faster symptom improvement. Here is what the numbers show.Dr. Priya Nair · Jun 4, 2026
Technology & innovation
How we cut appointment search latency by 70%
Rebuilding our provider-matching index around read replicas and precomputed availability windows made search feel instant — and instant search means more booked first appointments.Marcus Lee & Devin Park · May 28, 2026
Company news
Welcoming 5,000 new providers to the Headway network
Our largest quarter of provider growth yet means shorter waitlists and more in-network options for patients nationwide.Sara Whitman · May 21, 2026
Technology & innovation
Designing a claims pipeline that never drops a session
Idempotent event processing and a durable retry queue let us guarantee every billable session reaches the payer exactly once.Devin Park · May 14, 2026
Clinical
Reducing no-shows with smarter intake reminders
A small change to reminder timing — and tone — dropped first-appointment no-shows by nearly a third.Dr. Elena Ross · May 8, 2026